Saturday, May 9, 2009

Hosting Back Online

After two days our hosting provider has fixed the problem. The good news for our clients, no data was lost and your sites are as they where before the outage. I did lose a weeks worth of design time on a site I was working on though. I have requested another database restore to try and recover my design content and configuration. I have a feeling that I'm going to be starting from scratch.

Again we apologize for any inconvenience.

Friday, May 8, 2009

Hosting Outage

As of yesterday 5/7/2009 at 5:30am the hosting provider that provides service for DesignMediaOne.com and our clients is down. All services (which includes, websites, email) are "not available". Our provider is working hard to resolve this issue, unfortunately they do not have an ETA when the services will be available. We have been told that there was a severe hardware failure and they are restoring services from backups. However, these backups are from 4/29/2009. In short, that means any changes to websites between 4/29/2009 and the outage will not be recoverable at this time. We have been told that they are working on the faulty server and at some point be able to recover the missing data.

We will update the blog when services are available.

DesignMediaOne apologizes for the inconvenience.